Imagine you're a local coffee shop owner who's just launched a new website. You're excited about the potential to reach more customers and grow your business.
One day, a loyal customer named Sarah comes in and mentions she's visually impaired. She tells you she's had difficulty navigating your website and placing an order online. This interaction makes you realize that your website may not be as inclusive as you'd hoped.
Web accessibility is essential because it ensures that all users, regardless of their abilities or disabilities, can access and interact with your website. By making your small business website more inclusive, you can:
Reach a broader audience: According to the World Health Organization, over 1 billion people worldwide have some form of disability. By creating an accessible website, you're making your products and services available to this significant market segment.
Improve SEO: Search engines like Google prioritize accessible websites, as they provide a better user experience. A more accessible site means better visibility in search results, driving more traffic to your site.
Foster a positive brand image: An inclusive website demonstrates that your business values diversity and inclusivity, which can help you build trust with customers and set you apart from competitors.
Ensure legal compliance: Many countries, including the United States, have legislation requiring businesses to make their websites accessible. By proactively creating an accessible site, you can avoid potential legal issues.
Now that you understand the importance of web accessibility, let's dive into actionable tips for making your small business website more inclusive using a small business website builder like Websites 360.